Refund policy

Faulty or Damaged Products

If your product arrives faulty, damaged, or incorrect, please contact us as soon as possible after receiving your order.

To help us resolve the issue quickly, please include:

  • Your order number
  • A brief description of the issue

Once assessed, we will offer a replacement or refund.

Change of Mind

We do not offer refunds or exchanges for change of mind, including:

  • Deciding you no longer want the product
  • Incorrect product selection
  • Products opened or used

Contact Us

If you believe there is an issue with your order, please contact us using the 'Contact Us' form at the top of the page.