Refund policy
Faulty or Damaged Products
If your product arrives faulty, damaged, or incorrect, please contact us as soon as possible after receiving your order.
To help us resolve the issue quickly, please include:
- Your order number
- A brief description of the issue
Once assessed, we will offer a replacement or refund.
Change of Mind
We do not offer refunds or exchanges for change of mind, including:
- Deciding you no longer want the product
- Incorrect product selection
- Products opened or used
Contact Us
If you believe there is an issue with your order, please contact us using the 'Contact Us' form at the top of the page.